TWON Citizen Lab #4 in Brussels: On Overcoming Polarization

The fourth and final TWON Citizen Lab took place in Brussels from 14 to 18 March 2026. Bringing together young leaders from various communities from all over Europe came together to discuss a digital and sovereign European future. The program was a mixture of input and discussion from our TWON researchers, impulses from external researchers and civil society organizations, reflexional workshops and a public evening event – all centered around tackling hate, misinformation and polarization in the age of AI and tech-oligarchs, while also addressing questions of digital sovereignty in times of growing geopolitical tensions.

Cosima Pfannschmidt opened the Citizen Lab by introducing the group to the TWON project, its goals, and its urgency. Prof. Dr. Damian Trilling from the University of Amsterdam initiated a critical conversation on the limits of current research on social media dynamics, challenging assumptions about echo chambers, filter bubbles, and the spread of disinformation.

Simon Münker and Christoph Hau from Trier University, presented the TWON demonstrators, giving participants the opportunity to test out the TWONy simulations. Prof. Dr. Achim Rettinger from Trier University further addressed the complex intersection of AI agents and online discourse.

At the public evening event, the results of three years of TWON research were presented, with a deeper focus on digital sovereignty and the role of research in shaping evidence-based platform governance. In the first panel, moderated by Cosima Pfannschmidt (FZI), Prof. Achim Rettinger (Trier University), Michael Mäs (KIT), and François t’Serstevens (University of Amsterdam) presented TWON’s core ideas, key findings, and policy recommendations. In the second panel, moderated by Benjamin Fischer (CeMAS and Bellycat), Dr. Jonas Fegert (FZI), Katarina Barley (Vice President of the European Parliament) and Raegan MacDonald (Aspiration) discussed how research and policy can jointly shape Europe’s digital future and which steps can be taken to strengthen Europe’s digital sovereignty. 

Beyond this the Citizen Lab included fantastic inputs from external researchers and civil society organizations: 

Community Work in Conflict and Post-Conflict Settings: Experiences from Eastern Europe (Focus on Ukraine)  with Igor Mitchnik (Executive Director Austausch e.V.)

How Polarisation Works: Recognising and Interpreting Political Narratives  with (Atahan Demirel, Policy Advisor on Anti-Discrimination in the Berlin House of Representatives)

Invoking the Past, Legitimising the Present: The Use of Collective Memory in Digital Diplomacy with Maximiliane Linde (Researcher at FZI and Former Board Member of DialoguePerspectives e.V.)

Historicising the Present: Antisemitism and Racism in Israel-Palestine Social Media Discourses with Furkan Yüksel (Lecturer in Historical-Political Education)

Public Event “Voices Rising: Rebuilding Bridges. Dialogue, Trust and Solidarity Post-October 7th with Camila Piastro (European Union of Jewish Students) Barbara von Freytag (Journalist, Political Analyst) Furkan Yüksel (Political Educator)Prof. Dr. Achim Rettinger (Trier University, TWON) Moderation: Igor Mitchnik (Executive Director, Austausch e.V.)

Together Instead of Against Each Other: An Attempt to a Differentiated Dialogue on the Israeli-Palestinian conflict (A German Perspective) with Sophie Orentlikher (Socio-Political Educator and Clinical Social Worker, Centre for Applied Research on Education and Diversity at the Catholic College of Aachen) and Mohammed-Arfan Ashmawi (Social Educator and Clinical Social Worker, Research Assistant at the Centre for Applied Research on Education and Diversity at the Catholic College of Aachen)

Media Literacy in a Digital World with Amie Liebowitz (Journalist, Broadcast Presenter and Media Consultant World Café

The Citizen Lab concluded with a strong call for greater EU sovereignty in the digital sphere. The policy proposals developed throughout the week emphasized the need to regulate algorithmic systems, increase transparency, and create digital environments that enable meaningful dialogue rather than polarization. The Brussels Citizen Lab 2026 reminded us that social media must be more effectively regulated and that existing legislation, such as the Digital Services Act, must be consistently implemented and reinforced. At the same time, it highlighted the importance of enabling citizens to better understand what happens behind algorithmic systems.

We are deeply grateful for the Brussels Citizen Lab 2026, hosted by the TWON partner DialoguePerspectives. It was an unforgettable gathering that brought together European leaders committed to shaping democratic digital spaces. A heartfelt thank you to DialoguePerspectives and to everyone who made this experience so meaningful. It was an honor to be part of a space where listening, questioning, and reimagining Europe is not only possible but already happening.
A truly meaningful final Citizen Lab and a worthy farewell.

From Research to Sovereignty in the Digital Public Sphere – Insights from the TWON Project 

On 17 March 2026, we held our final TWON evening event in Brussels, bringing together policymakers, researchers, civil society representatives, and practitioners to discuss how Europe can strengthen digital sovereignty in the digital public sphere.

What does digital sovereignty mean in practice when a handful of global platforms structure Europe’s public sphere? How can the European Union ensure that online social networks operate in line with democratic values, fundamental rights, and the protection of minors? And how can research support policymakers in shaping and enforcing a European model of platform governance? These questions framed the final TWON event in Brussels and reflected the growing urgency of addressing geopolitical tensions, systemic disinformation, and the societal impact of platforms such as TikTok.

During the evening, we presented the EU-funded research project “TWON – Twin of Online Social Networks” and discussed its results and implications. TWON examined how the design of online platforms influences the quality of online democratic discourse. At its core, the interdisciplinary team developed an innovative “digital twin” approach: instead of experimenting on real users, simulations model how different platform architectures and ranking algorithms influence the quality of online debate and exposure to harmful content.

By translating these findings into policy recommendations and discussing them in participatory Citizen Labs across Europe, TWON contributed to evidence-based policymaking and digital citizenship. The consortium brought together leading European research institutions, including the University of Amsterdam, Karlsruhe Institute of Technology (KIT), University of Belgrade, University of Trier, FZI Forschungszentrum Informatik, Jožef Stefan Institute, and the Robert Koch Institute (RKI).

We were honoured to welcome Katarina Barley, Vice-President of the European Parliament, and Raegan MacDonald (Aspiration Tech) as keynote speakers and panelists. Katarina Barley reflected on the importance of existing regulatory frameworks such as the Digital Services Act (DSA), while emphasising the continued need for research initiatives like TWON to support their implementation. Raegan MacDonald highlighted the importance of connecting governance debates with perspectives from civil society and the tech policy community.

The event focused in particular on how Europe can strengthen its capacity to research, regulate, and strategically shape online platforms. This included discussions on establishing effective research infrastructures for platform data access and data donation, reinforcing European digital sovereignty over communication infrastructures, and identifying windows of opportunity in the evolving global digital policy debate.

In a joint panel moderated by Cosima Pfannschmidt (FZI), Achim Rettinger (University of Trier), Michael Mäs (KIT), and François t’Serstevens (University of Amsterdam) discussing TWON’s core approach, key findings, and policy recommendations. The project demonstrated how simulation-based analyses can support policymakers in understanding the societal effects of platform design

Moderated by Benjamin Fischer (CeMAS), the panel discussion explored how research and policy can jointly shape Europe’s digital future. Participants emphasised the importance of effectively enforcing existing regulation on very large online platforms, developing democratic European platform alternatives, designing digital tools that are engaging without fostering addictive dynamics, and strengthening transparency through improved access to platform data.

Bringing together policymakers, regulators, researchers, journalists, and civil society practitioners, the event created an important space to connect research insights with ongoing legislative and enforcement debates in Brussels. Before and after the stage programme, participants explored interactive project demonstrators and engaged in informal exchanges with project partners from across Europe.

We thank all speakers and participants for contributing to an insightful and productive discussion.

From Research to Sovereignty in the Digital Public Sphere – Insights from the TWON Project // March 17, Brussels

📆Date                             17 March 2026, 5:30-9:30pm
🎯Location                      KBR Royal Library, Mont des Arts 28, 1000 Brussels

What does digital sovereignty mean in practice when a handful of global platforms structure Europe’s public sphere? How can the European Union ensure that online social networks operate in line with democratic values, fundamental rights, and the protection of minors? And how can research support policymakers in shaping and enforcing a European model of platform governance? These questions have gained new urgency amid geopolitical tensions, systemic disinformation, and growing concerns about the societal impact of platforms such as TikTok.

This evening, we will present the EU-funded research project “TWON – Twin of Online Social Networks”, and discuss its results and implications. TWON examines how the design of online platforms influences the quality of online democratic discourse. At its core, the interdisciplinary team has developed an innovative “digital twin” approach: instead of experimenting on real users, simulations model how different platform architectures and ranking algorithms influence the quality of online debate, and exposure to harmful content.

By translating these findings into policy recommendations and discussing them in participatory Citizen Labs across Europe, TWON contributes to evidence-based policymaking and digital citizenship. The consortium includes leading European research institutions, among them the University of Amsterdam, Karlsruhe Institute of Technology (KIT), University of Belgrade, University of Trier, FZI Forschungszentrum Informatik, Jožef Stefan Institute, and the Robert Koch Institute (RKI).

We are happy to announce Katarina Barley, Vice-President of the European Parliament, and Raegan MacDonald, Aspiration Tech, as keynote speakers and panelists.

The event will focus in particular on how Europe can strengthen its capacity to research, regulate, and strategically shape online platforms. This includes establishing effective research infrastructures for platform data access and data donation, reinforcing European digital sovereignty over communication infrastructures, and identifying windows of opportunity in the evolving global digital policy debate.

The proposed agenda is as follows:

17:30 – Arrival and Demonstrator Presentations

18:00 – Opening: Jonas Fegert, FZI

18:15 – Impulse: Katarina Barley, S&D, Vice President of the European Parliament

18:30 – Keynote: Raegan MacDonald, Aspiration Tech

18:45 – Presentation of TWON project results & policy recommendations

  • Prof. Michael Mäs, KIT
  • Prof. Achim Rettinger, University of Trier
  • François t’Serstevens, University of Amsterdam
  • Cosima Pfannschmidt, FZI Forschungszentrum Informatik

19:10 – Panel Discussion

  • Katarina Barley, S&D, Vice President of the European Parliament
  • Raegan MacDonald, Aspiration Tech
  • Dr. Jonas Fegert, FZI
  • Benjamin Fischer, CeMAS

19:55 – Audience Q&A

20:10 – Buffet and Demonstrator Walk

Bringing together policymakers, regulators, researchers, journalists, and civil society practitioners, the event aims to connect cutting-edge research with current legislative and enforcement debates in Brussels.

Before and after the stage program, we invite you to explore interactive project demonstrators and exchange informally with project partners from across Europe.

We would be delighted to welcome you to Brussels and look forward to an open and productive discussion! Please feel free to share this invitation with colleagues.

Final Results of TWON

After three years of interdisciplinary research, the TWON, Twin of Online Social Networks project concluded with a final event in Berlin, where the international consortium presented key findings on how online platforms shape democratic discourse and how mechanisms of discourse manipulation emerge in digital environments.

The closing event, hosted at Publix Berlin, brought together researchers as well as representatives from politics, academia, and civil society. Led by the FZI Research Center for Information Technology, the consortium reflected on the project’s results and discussed implications for future research, platform governance, and regulation.

The event was opened by Dr Jonas Fegert, who emphasized the central role of online platforms and their underlying mechanisms in shaping public debate and democratic participation.

In the keynote, Dr Annette Zimmermann explored how platform mechanisms influence discourse dynamics on social media, including practices such as dog whistling and self censorship. She highlighted how these dynamics affect public deliberation and outlined important avenues for future research.

Parsa Marvi, Member of the German Bundestag, underlined the relevance of TWON for understanding democratic discourse in the digital age. He stressed the importance of evidence based research for effective and responsible platform regulation.

Key research results from the project were presented and discussed in a session moderated by Cosima Pfannschmidt, with contributions from Dr Alenka Guček, Prof Damian Trilling, Prof Achim Rettinger, and Prof Michael Maes, among others.

The event concluded with a panel discussion titled What’s next, featuring Annette Zimmermann, Parsa Marvi, Svea Windwehr, and Damian Trilling, moderated by Jonas Fegert. The discussion focused on concrete recommendations from research, policy, and implementation, particularly in relation to the Digital Services Act, and discussed how online social networks can be held accountable in times of increasing geopolitical tensions.

Throughout the evening, participants engaged with interactive project demonstrators, discussed research findings, and exchanged perspectives with TWON partners from across Europe.

TWON thanks all speakers, panelists, participants, and project partners for their valuable contributions and the close collaboration over the past three years.

TWON Policy Hackathon

As geopolitical tensions increasingly play out online, the need for a democratic digital public sphere has never been more urgent. Political interests, platform governance choices, and regulatory gaps all shape how online debate unfolds, but what concretely needs to change?

These questions were at the heart of the TWON Policy Hackathon, which brought together experts from research, policymaking, digital law, platform governance, content moderation, and civil society to develop actionable, empirically grounded policy recommendations for online social networks.

The hackathon addressed the shared question of how online social networks must evolve in order to better enable democratic online debate and to safeguard democratic societies. Throughout the afternoon, participants exchanged perspectives on current and future challenges related to online social networks and their governance.

Building on the work of the TWON project, the hackathon connected research on platform design choices and online debate with policy perspectives and practical experience. Draft policy recommendations developed within the project served as a starting point for discussion and were critically examined during the workshop sessions.

The agenda combined a spotlight round on pressing challenges with two structured workshop sessions. Working in professionally mixed groups, participants discussed the current state of knowledge, experiences from practice and regulation, and open research questions. The second workshop session focused on identifying regulatory needs and developing policy recommendations.

We would like to thank all participants for their valuable contributions, thoughtful discussions and engagement throughout the event.

 

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TWON Consortium Meeting – a recap 

Last week, the TWON consortium came together in Berlin to advance ongoing work on democratic online social networks and to strengthen the project’s dialogue with policy and civil society stakeholders.

Across a series of internal and public sessions, the meeting focused on how platform design and algorithmic choices shape democratic discourse, contribute to polarization, and influence the spread of disinformation. A dedicated Policy Hackathon provided space for consortium members and external experts to explore regulatory challenges and identify priorities for future policy-oriented work.

In addition, TWON hosted a public dissemination event at Publix, bringing together participants from politics, academia, and civil society to discuss responsible platform design and the broader implications of the project’s research.

The week also included TWON’s General Assembly, where the consortium reflected on progress and lessons learned and discussed how the project’s insights can support future research and collaboration beyond TWON.

The programme concluded with a visit to the German Chancellery and further exchanges with colleagues from the policy sphere, highlighting the importance of connecting research and governance perspectives in the field of online platforms.

The TWON consortium thanks all contributors for their engagement, constructive discussions, and continued collaboration.

Research on Open Source LLM Safety at HICSS 2026

From January 6-9, 2026, TWON researcher Simon Münker presented his paper at the Hawaii International Conference on System Sciences (HICSS), one of the leading international conferences in the field of information systems and digital innovation.

The paper addresses societal risks associated with open source Large Language Models and evaluates the effectiveness of existing safety and guardrail mechanisms. Together with his co author Fabio Sartori, Simon Münker received the Best Paper Award for this research.

The study systematically examines guardrail vulnerabilities across seven widely used open source LLMs. Using advanced natural language processing classification methods, it identifies recurring patterns of harmful content generation under adversarial prompting. These vulnerabilities were first observed during earlier research activities within the TWON project, where initial experiments revealed persistent weaknesses in model safety mechanisms.

The findings show that several prominent models consistently produce content classified as hateful or offensive. This raises concerns about the potential implications of open source LLMs for democratic discourse and social cohesion. In particular, the results challenge public safety assurances by model developers and point to discrepancies between stated safeguards and observed model behavior.

The research contributes to ongoing discussions on responsible AI development and the governance of AI systems that shape online communication and public discourse. It underlines the need for more robust, transparent and empirically tested safety mechanisms in open source AI ecosystems.

The paper was presented as part of the Digital Democracy Minitrack at HICSS 2026.

From Research to Regulation: Rethinking Online Social Networks // January 28, Berlin

📆Date                             28 January 2026, 6:00-9:30pm

🎯Location                      Publix, Hermannstraße 90, 12051 Berlin

What do we know from research about the positive and negative effects of online social networks on societies? How can these platforms be designed to protect and strengthen democratic societies and foster a fair online public sphere? Which research is needed, and how can academia work hand in hand with regulators, civil society, and practitioners to jointly create change? These questions gain particular urgency at a time when global geopolitical tensions, disinformation, and the rise of right-wing extremist forces in many democracies worldwide increasingly shape digital infrastructures.

On this evening, we will present the research project “TWON – Twin of Online Social Networks” and discuss its results and implications with policymakers, journalists, and practitioners from civil society. TWON is an EU-funded research project that examines how the design of online platforms influences the quality of democratic online discourse. To this end, an interdisciplinary research team has developed a novel approach to studying online social networks: using a digital twin, simulations are conducted to explore, for example, how different ranking algorithms affect quality of debate, without experimenting on real users. The findings are translated into policy recommendations and discussed in participatory Citizen Labs with citizens across Europe. Members of the consortium include, among others, the Karlsruhe Institute of Technology (KIT), University of Trier, FZI Forschungszentrum Informatik, University of Amsterdam, University of Belgrade, Jožef Stefan Institute, and Robert Koch Institute (RKI).

Furthermore, the event will focus on how online social networks can be researched and shaped at the societal level. In particular, we will discuss promising avenues for future research and evidence-based policymaking, such as data access under the Digital Services Act (DSA), data donation frameworks, and current windows of opportunity in the European and global digital policy debate.

Before and after the stage program, guests are invited to explore interactive project demonstrators, engage with research results at poster stations, and connect informally with project partners from across Europe.

Proposed agenda:

17:30 – Arrival and Demonstrator & Poster Walk

18:00 – Opening: Jonas Fegert, TWON/FZI

18:15 – Keynote: Annette Zimmermann, University of Wisconsin-Madison

18:30 – Impulse: Parsa Marvi, SPD, Member of the German Bundestag

18:45 – Presentation of TWON project results

19:10 – Panel discussion

Annette Zimmermann, University of Wisconsin-Madison

Svea Windwehr, D64

Parsa Marvi, SPD, Member of the German Bundestag

Damian Trilling, TWON/University of Amsterdam

Jonas Fegert, TWON/FZI

19:55 – Audience Q&A

20:10 – Buffet and Demonstrator & Poster Walk

We would be delighted to welcome you in Berlin and look forward to an open and productive discussion with you!

New Publication: Simulating Algorithmic Personalization and Polarization

We are pleased to announce a new peer-reviewed publication by Ljubiša Bojić, co-authored with Velibor Ilić, Veljko Prodanović, and Vuk Vuković, published in Chinese Political Science Review.

The paper introduces the Recommender Systems LLMs Playground (RecSysLLMsP), an agent-based simulation framework designed to study how recommender systems and large language models jointly shape engagement, emotional dynamics, and polarization in social media environments.

The study models a synthetic social media ecosystem with 100 agents grounded in real psychometric and demographic data. Agents interact through feeds with progressively increasing levels of personalization, while content is generated and adapted using large language models. This setup enables controlled observation of how algorithmic personalization affects collective behavior.

Key findings show that moderate personalization maximizes engagement, while full personalization significantly reduces content diversity and amplifies both structural and affective polarization. Network modularity increases sharply as personalization deepens, indicating the emergence of echo-chamber dynamics. At the same time, the simulation demonstrates that LLM-based agents can reproduce realistic patterns of emotional contagion and ideological clustering.

RecSysLLMsP provides a transparent and reproducible “digital laboratory” for testing recommender system designs and policy interventions before they are deployed at scale. The framework has direct relevance for research in computational social science, responsible AI, platform governance, and democratic communication.

Publication details:
An Agent-Based Simulation of Politicized Topics Using Large Language Models: Algorithmic Personalization and Polarization on Social Media
Chinese Political Science Review
DOI: 10.1007/s41111-025-00326-x

Rethinking AI for Democratic Societies – Joint Event in Ljubljana, October 14

On October 14, partners from the projects AI4Gov, SOLARIS, and TWON gathered in Ljubljana to explore how artificial intelligence can support democracy, transparency, and citizen participation.

The event titled AI, Democracy and the Public Interest: Building Resilient Digital Futures brought together experts from research, policy, civil society, and industry. The program included project presentations, followed by a panel discussion featuring contributors such as Federica Russo and Tanja Zdolsek Draksler.

Hosted at Hotel City Ljubljana, the event AI, Democracy, and the Public Interest: Building Resilient Digital Futures brought together experts from research, policy, civil society, and industry. The program included project presentations, followed by a panel discussion featuring contributors such as Federica Russo and Tanja Zdolšek Draksler.

Our researcher Alenka Guček introduced TWON in an expert talk, while Achim Rettinger participated as a panelist in a discussion on the influence of AI technologies on democratic processes and public trust.

The event concluded with networking and informal exchanges on how to build ethical, democratic, and human-centered digital futures.

Discussions throughout the day highlighted the need for greater transparency and accountability in AI systems, stronger cooperation across sectors, and increased public understanding of AI’s societal impact. The full recordings are now available online.

As TWON, we emphasize the importance of strengthening connections between European research and policy efforts on AI and democracy. Our sincere thanks go to the Solaris and AI4Gov teams for making this event possible.